In order to get correct version of the software, please provide your license code or serial number. The code can be found on the identification label and it is in XXXXXX-XXXXXX-XXXXX-XXXXXX format.
For PS product line, the label is at the rear panel of the power cabinet. For HS line, the label is underneath the motion platform.
Alternatively you can download this small program that can read code directly from your motion platform when it is connected via USB.